CVS

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Reviews

• Maureen Ryan

  Sep, 16 2018
  ★ ★ ★ ★ ☆
  I use this Pharmacy on a regular basis (several times a week). Most of the time I encounter very friendly helpful employees. The general manager, Celeste, is helpful and goes out of her way to give excellent customer service. Yesterday my visit was very unpleasant. I had to pick up two prescriptions. I decided to purchase several items that were on sale. They did not ring up correctly. I informed the cashier that the face moisturizer with sunscreen was on sale. She called, Laura, a manager and asked if it was on sale and Laura insisted it was not on sale without checking. I showed her where the item was on the shelf and the sale sticker. Laura then said it was on sale and walked away. She did not go back to the pharmacy to tell the cashier, she did not apologize for her rude behavior, she just walked away. THIS IS WHY PEOPLE CHANGE TO OTHER LOCAL PHARMACIES OR ORDER ON THE INTERNET. I am a very regular paying customer and expected to be treated with respect, not total disrespect. I can choose to do business elsewhere. With that being said I will continue to frequent CVS in Pleasant Valley for the near future but will go elsewhere if this happens again.

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